Quality Management (ISO 9001)
إتقان متطلبات ISO 9001:2015 وبناء نظام إدارة الجودة من الصفر. ضروري للحصول على التعاقدات مع الجهات الحكومية والشركات الدولية في دول الخليج.
Professional Diploma — Recommended
Advanced content + gold-embossed A4 diploma + priority delivery
7-day refund policy (see Refund Policy for conditions)
Other options:
What you'll learn
Who this program is for
Program curriculum
1Introduction to ISO 90014 lessons
- History and Philosophy of Quality
- Structure of ISO 9001:2015
- The Seven Quality Management Principles
- Standard Terminology and Concepts
2Building a Quality System4 lessons
- Scope of the Quality Management System
- Context and Stakeholder Analysis
- Quality Policy and Objectives
- Planning for Risks and Opportunities
3Process Documentation4 lessons
- Process Mapping and Analysis
- Standard Operating Procedures (SOPs)
- Records and Documentation Templates
- Document and Record Control
4Evaluation and Improvement4 lessons
- Measuring Process Performance
- Internal Quality Audits
- Management Review and Decisions
- Continuous Improvement (Kaizen & PDCA)
Professional certificate
Hirfa Academy Certificate of Completion — Quality Management (ISO 9001)
When you complete all modules and pass the final assessment, you receive a Hirfa Academy certificate of completion in your name, with a unique ID and a public verification link. It is issued by Hirfa Academy and is a professional-development credential — not a university degree, a government-licensed qualification, or an accredited award.
Frequently asked questions
How do I get access, and how is the certificate issued?
You get instant access to all course modules as soon as your payment is confirmed. Once you complete the modules and pass the final assessment, your Hirfa Academy certificate of completion is generated as a PDF with a unique verification ID you can check on our verify page.
Is this certificate accredited or officially recognized?
No. Hirfa Academy is an independent training provider. The certificate is a professional-development credential issued by Hirfa Academy — it is not an accredited qualification, a government-licensed certification, or a NEBOSH, IOSH, or OSHA qualification. Whether any individual employer values it is at that employer's discretion.
What's the difference between the certificate and the diploma tier?
Both are certificates of completion issued by Hirfa Academy. The diploma tier includes more comprehensive content and more detailed formatting; neither tier is an accredited or government-recognized award.
Do I need prior experience?
This program is designed for the Beginner to Intermediate level. No special experience is required beyond what's noted in the program description.
What is the refund policy?
You can request a full refund within 7 days of purchase, provided you have completed no more than 20% of the course and no certificate has been issued. See our Refund Policy page for full details.
Professional Diploma — Recommended
Advanced content + gold-embossed A4 diploma + priority delivery
7-day refund policy (see Refund Policy for conditions)
Other options:
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Quality Management (ISO 9001)
$98.39